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Saturday, 29 December 2012

ABC Transport - Passengers Beware

ABC bus (Abuja to PH) left yesterday morning by 7.15am. After some questionable stops, it got to Owerri by midnight - usually it should have arrived PH much earlier. Despite pleas by passengers that the driver should wait till day break before proceeding, especially as the route was not safe at that time of day, the driver ignored security warnings and proceeded at 1.30am 28th Dec. Within an hour from Owerri, they were ambushed and robbed by armed robbers who requested the passengers to march into the bush leaving their luggage behind. After the robbery operation and the departure of the robbers, the bus continued to PH and finally arrived about 5am - almost 24hrs after leaving Abuja.
The passengers narrated their ordeal to the ABC management and the driver's obstinacy that got them into the problem. Rather, the passengers were informed that there was nothing ABC could do and the driver was exonerated.
If you are travelling by ABC, esp on the east west route, you are on your own o. The purported insurance cover is a joke. ABC is a rip off and when the chips are down, customer service is thrown out of the window.

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